In our daily work, we are frequently receiving questions about the show, the exhibition, the tickets and other topics.
We have compiled and answered the most frequently asked questions below. We are always open for ideas and suggestions for improvement.
Your Visiodrom Team
How long does the show last?
Our projection shows usually last around 30–40 minutes including opening and closing credits
What are the opening hours?
For up-to-date information on opening hours during our shows, please see the Information for Visitors page.
How long will the show and exhibition be on display?
The current show and exhibition “Leonardo da Vinci – uomo universale” will be on display until spring 2024.
What can be done in the Gaskessel and what is the procedure?
During a visit to the Visiodrom or Gaskessel Wuppertal, you can first get into the mood thematically in the exhibition. Then, in the Visiodrom, the large projection room, you can experience the digital projection show on 6,500 square meters of projection surface. A final visit to the Skywalk and Aposto, the restaurant on the first floor, will round off your stay with us in a fitting manner.
How long does it usually take to stay in the Visiodrom or the Gaskessel?
As far as the duration of your stay is concerned, you are currently completely free. You can stay on the Skywalk, in the show and also in the exhibition as long as you like. Only in case of a very large number of visitors we reserve the right to limit this. Usually our visitors have a stay of 1.5 to 2 hours in the Gaskessel.
At what times does the show start?
Our projection shows run in the Visiodrom during opening hours in a continuous loop of about 30–40 minutes. You can freely choose when to attend a show and where to stand, walk or sit in the Visiodrom. Monitors with a countdown show the start of the next show, so you can plan at your leisure whether to wait for the next start or go first to the Skywalk at 70 m or visit the exhibition beforehand. You can also bridge a waiting period with a visit to the Aposto restaurant on the first floor.
Soon, the countdown will also be available via QR code on your smartphone. So you can see everywhere and at any time when it starts.
Are the tickets or vouchers to be booked for specific days and times?
All tickets are valid once at a specific or booked time. Vouchers are valid within the opening hours until the end of the show and exhibition. No specific days or fixed times are to be booked for them.
Can dogs be taken to the Visiodrom?
As much as we like and appreciate dogs ourselves, they are not allowed in the Visiodrom, just like in cinemas or theaters, if only for the sake of the animals. During the projection it is dark and sometimes loud, which would frighten dogs. The Skywalk is also unsuitable for the paws of the dear furry animals due to the perforated floor. Here we speak from experience with our own dogs. In the Aposto restaurant on the first floor, however, dogs are welcome.
We come with a larger group. Is it necessary to register?
For groups up to 20 people without a guided tour, no registration is required. If you come with more than 20 people, it is always recommended that you register briefly one day in advance at firstname.lastname@example.org. This way we can duly prepare for you. In case of a group visit with a guided tour, please register it one week in advance so that we can organize a staff member for your tour.
How long are tickets and vouchers valid?
All tickets and vouchers that have not yet been redeemed are valid once without restriction until the expiry of the show and exhibition (see question “How long will the show and exhibition be on display?”).
Do you stand, walk or sit during the show?
Here you are completely free. You can watch the show in our huge projection hall, the Visiodrom, in any position you feel comfortable. Standing, walking, sitting or lying down. Usually, however, our visitors make themselves comfortable on the numerous beanbags on the stands. This is the best way to enjoy the all-round projection at a height of over 45 m without a stiff neck.
Is the show and exhibition suitable for children?
Basically, the show can and may be visited by people of any age. In terms of character, the show and exhibition is more suitable for adults – but also for school children from 6 years. However, younger children will certainly have fun as well.
Can the show be seen multiple times?
Yes, currently it is possible to watch the show as many times as you like during your visit. We reserve the right to limit this in case of a higher capacity or a certain number of visitors.
What clothing is recommended?
The visit to the Visiodrom in the Gaskessel Wuppertal also includes a visit to the Skywalk with a great view of Wuppertal and the surrounding area from 70 m. There and also partly in the corridors and on the stairs you are exposed to wind and weather. Furthermore, the Visiodrom itself, due to the dimensions (45 m height / 38 m diameter / 51,000 m³) is not heated and there are almost outside temperatures. Accordingly, we recommend to bring warm, water- and wind-repellent clothing on colder days.
Is the Visiodrom or the Gaskessel barrier-free?
Yes, our premises are mostly barrier-free and also suitable for wheelchair users. We recommend that you briefly indicate this when booking your ticket so that our staff can prepare for you properly. Of course, you can also visit us spontaneously and we will do our best to help you get in.
Do you have enough own parking spaces?
Yes, on days with normal crowds of visitors we have enough parking spaces for you around the Gaskessel. If these are not enough, there are more public parking spaces nearby on Waldeckstraße.
Is it allowed to take food and drinks in the Visiodrom?
For hygienic reasons, we kindly ask you not to consume your own food and drink in the Visiodrom rooms and on the Skywalk. You are welcome to enjoy a wide range of food and drinks in the Aposto restaurant on the first floor.
Is the show suitable for epileptics or people with a sensitivity to flashes and fast image cuts?
The show consists of images, cuts and music with changing character. There are quiet passages, but also sequences with lightning-like effects. Accordingly, we do not recommend a visit to the Visiodrom if you have a pronounced tendency to epilepsy.